Careers at Bucknell

The Office Coordinator provides administrative oversight of the department. As the initial contact for Counseling & Student Development Center, the Office Coordinator preserves the confidentiality of students’ records, screens visitors to determine the purpose of their visit, and answers and screens all telephone calls to match them with the appropriate resource. The Office Coordinator provides administrative support to the department, ensuring efficient operations, including creating, maintaining, and ensuring the security of confidential files. The Office Coordinator assists the Director of Counseling & Student Development Center in all routine administrative matters.

Job Duties:
-Serves as the initial point of contact in the office, greets all visitors and determines the purpose of their visit.
-Answers and screens all telephone calls. Independently takes action on calls. Schedules appointments, addresses issues of concern, assists callers as needed, and takes detailed messages.
-Coordinates office schedules for Counseling & Student Development Center staff by scheduling, rescheduling or canceling appointments.
-Works in conjunction with the part-time office assistant.
-Prepares reports, memos, letters, budget reports and other documents, using word processing, spreadsheets, databases, or other software such as Workday and Titanium.
-Performs general office duties such as ordering supplies, maintaining records management database systems, and performing bookkeeping tasks.
-Conducts research, compiles data, and prepares documents for consideration and presentation to department director, associate director and others.
-Assists with travel arrangements for all members of the Counseling & Student Development Center.
-Ensures that all confidential correspondence is kept secure.
-Creates and maintains confidential files.
-Procures, administers, and scores assessment instruments for the clinical staff.
-Collaborates with other team members in the spirit of teamwork and collegiality.
-Participates in departmental and Student Affairs divisional meetings, training sessions and retreats.
-Complies with all of Bucknell University policies and procedures.
-Performs other related duties as assigned.


Minimum Qualifications:
-High school graduate or equivalent degree
-Three years of administrative and/or office coordinator experience.
-Ability to anticipate the needs of the director and associate director and make independent decisions to benefit office operations
-Exceptional analytical, interpersonal, organizational, and communication skills
-Demonstrated ability to multitask
-Experience using Banner or a willingness to learn
-Ability to work independently with minimal supervision
-Ability to interact respectfully and comfortably with all individuals in a diverse, multicultural environment
-Ability to collaborate and serve as a team player
-Computer proficiency with software such as MS Word, Excel, Google Docs, Adobe.
-Ability to use copier equipment and other standard office machines.
-Experience with computer functions such as data entry and creation of spreadsheets


Preferred Qualifications:
-Experience working with college students.
-Experience working in the counseling or health fields.
-Experience working with confidential materials.
-Experience with electronic/computer scheduling is desirable.
-Experience using the Titanium electronic counseling center records system.

Work Type: 
This is a full-time, non-exempt, benefits eligible position. 

This role is not budgeted for visa sponsorship at this time, all candidates must be authorized to work in the US at the time of submission of the application.

Salary Range:
This is a full-time, non-exempt position with a hiring range of $15.99-$19.99. The offer rate will be based on a review of the candidate's credentials compared to the qualifications of the position, internal equity, and our overall compensation philosophy.

Benefits: 

Eligible full- and part-time employees are compensated beyond base salary through our total rewards package that includes (but is not limited to):
- flexible scheduling options determined by role; 
- medical, prescription drug, vision, dental, life, and long-term disability insurance options
- an outstanding 10% employer contribution to your retirement plan (no contribution requirement for non-exempt positions)
- generous paid time off, including vacation and sick time, a community service day, and 19 paid holidays (including two full weeks off for Winter Break!)
- full-time and part-time members of the faculty and staff are eligible for tuition remission for themselves. Additionally, full-time members of the faculty and staff are eligible for tuition remission for their spouse/spousal equivalent and are eligible for various tuition programs for their children. Credit for full-time benefits eligible employment at other institutions of higher education will be applied to waiting periods.
- a comprehensive employee wellness program including program incentives
- a myriad of other benefits, including parental leave, an employee assistance program, fitness center membership, and the power of your Bucknell ID card 

To learn more about Bucknell's benefits, click here! (*Eligibility criteria and waiting periods may apply.)

Diversity, Equity & Inclusion:
Bucknell is committed to fostering an environment that embraces diversity, equity and inclusion, and seeks candidates who will contribute to a climate that supports the growth and development of a diverse campus community.  We endeavor to enhance our capacity to value and capitalize on the cultural richness that diversity brings.  We encourage all individuals to apply and do not discriminate in admissions, employment, educational programs and/or activities on the basis of race, color, national or ethnic origin, age, religion, disability, pregnancy, sex/gender, gender identity and/or expression, sexual orientation, marital or family status, military or veteran status, or genetic information.