Office Coordinator, Counseling and Student Development Center
Job no: 497314
Position type: full-time
Location: Lewisburg, PA
Categories: Other, Student Affairs, Clerical / Support
The Office Coordinator provides administrative oversight of the department. As the initial contact for Counseling & Student Development Center, the Office Coordinator preserves the confidentiality of students’ records, screens visitors to determine the purpose of their visit, and answers and screens all telephone calls to match them with the appropriate resource. The Office Coordinator provides administrative support to the department, ensuring efficient operations, including creating, maintaining, and ensuring the security of confidential files. The Office Coordinator assists the Director of Counseling & Student Development Center in all routine administrative matters.
-Serves as the initial point of contact in the office, greets all visitors and determines the purpose of their visit.
-Answers and screens all telephone calls. Independently takes action on calls. Schedules appointments, addresses issues of concern, assists callers as needed, and takes detailed messages.
-Coordinates office schedules for Counseling & Student Development Center staff by scheduling, rescheduling or canceling appointments.
-Works in conjunction with the part-time office assistant.
-Prepares reports, memos, letters, budget reports and other documents, using word processing, spreadsheets, databases, or other software such as Workday and Titanium.
-Performs general office duties such as ordering supplies, maintaining records management database systems, and performing bookkeeping tasks.
-Conducts research, compiles data, and prepares documents for consideration and presentation to department director, associate director and others.
-Assists with travel arrangements for all members of the Counseling & Student Development Center.
-Ensures that all confidential correspondence is kept secure.
-Creates and maintains confidential files.
-Procures, administers, and scores assessment instruments for the clinical staff.
-Collaborates with other team members in the spirit of teamwork and collegiality.
-Participates in departmental and Student Affairs divisional meetings, training sessions and retreats.
-Complies with all of Bucknell University policies and procedures.
-Performs other related duties as assigned.
-High school graduate or equivalent degree
-Three years of administrative and/or office coordinator experience.
-Ability to anticipate the needs of the director and associate director and make independent decisions to benefit office operations
-Exceptional analytical, interpersonal, organizational, and communication skills
-Demonstrated ability to multitask
-Experience using Banner or a willingness to learn
-Ability to work independently with minimal supervision
-Ability to interact respectfully and comfortably with all individuals in a diverse, multicultural environment
-Ability to collaborate and serve as a team player
-Computer proficiency with software such as MS Word, Excel, Google Docs, Adobe.
-Ability to use copier equipment and other standard office machines.
-Experience with computer functions such as data entry and creation of spreadsheets
-Experience working with college students.
-Experience working in the counseling or health fields.
-Experience working with confidential materials.
-Experience with electronic/computer scheduling is desirable.
-Experience using the Titanium electronic counseling center records system.
This is a full-time, non-exempt, benefits eligible position.
This role is not budgeted for visa sponsorship at this time, all candidates must be authorized to work in the US at the time of submission of the application.
This is a full-time, non-exempt position with a hiring range of $15.99-$19.99. The offer rate will be based on a review of the candidate's credentials compared to the qualifications of the position, internal equity, and our overall compensation philosophy.
Eligible full- and part-time employees are compensated beyond base salary through our total rewards package that includes (but is not limited to):
- flexible scheduling options determined by role;
- medical, prescription drug, vision, dental, life, and long-term disability insurance options
- an outstanding 10% employer contribution to your retirement plan (no contribution requirement for non-exempt positions)
- generous paid time off, including vacation and sick time, a community service day, and 19 paid holidays (including two full weeks off for Winter Break!)
- full-time and part-time members of the faculty and staff are eligible for tuition remission for themselves. Additionally, full-time members of the faculty and staff are eligible for tuition remission for their spouse/spousal equivalent and are eligible for various tuition programs for their children. Credit for full-time benefits eligible employment at other institutions of higher education will be applied to waiting periods.
- a comprehensive employee wellness program including program incentives
- a myriad of other benefits, including parental leave, an employee assistance program, fitness center membership, and the power of your Bucknell ID card
To learn more about Bucknell's benefits, click here! (*Eligibility criteria and waiting periods may apply.)
Diversity, Equity & Inclusion:
Bucknell is committed to fostering an environment that embraces diversity, equity and inclusion, and seeks candidates who will contribute to a climate that supports the growth and development of a diverse campus community. We endeavor to enhance our capacity to value and capitalize on the cultural richness that diversity brings. We encourage all individuals to apply and do not discriminate in admissions, employment, educational programs and/or activities on the basis of race, color, national or ethnic origin, age, religion, disability, pregnancy, sex/gender, gender identity and/or expression, sexual orientation, marital or family status, military or veteran status, or genetic information.
Founded in 1846 and located along the banks of the Susquehanna River in historic Lewisburg, Pa., Bucknell University is an undergraduate-focused institution that stands uniquely at the intersection of top-ranked liberal arts, engineering and management programs. Our students choose from more than 60 majors and 70 minors in the arts, engineering, humanities, management, and natural and social sciences, as well as extensive global study, service-learning and research opportunities. Bucknell’s 3,700 undergraduate and 30 graduate students enjoy a low 9:1 student-faculty ratio and exceptional opportunities to collaborate with faculty mentors on scholarly and artistic projects.
Bucknell’s beautiful 450-acre campus includes first-rate facilities and is home to more than 90 percent of its undergraduate students. Student life is vibrant with about 200 student-run organizations, 27 NCAA Division I athletics teams, a robust arts culture, and a commitment among many of the students to community and global service work.
Bucknell is committed to fostering an environment that embraces diversity, equity and inclusion, and we seek candidates who will contribute to a climate that supports the growth and development of a diverse campus community. The University provides equal opportunity without regard to race, color, gender, gender identity, gender expression, sexual orientation, age, religion, national or ethnic origin, marital status, veteran status or disability in admissions, employment and in all of its educational programs and activities. We encourage individuals from historically underrepresented groups to apply.
Lewisburg (pop. 5,700) is located in central Pennsylvania and features beautiful Victorian homes, the restored art deco Campus Theatre (owned by the University), a variety of restaurants, shops and boutiques, and the Barnes & Noble at Bucknell University Bookstore. It is the seat of Union County, which has about 44,000 residents.
The city of Williamsport is about a 30-minute drive from campus, and Penn State University’s main campus is about an hour away, as is Harrisburg, Pennsylvania’s state capital. Bucknell is within a three-hour drive of New York City, Philadelphia, Baltimore and Washington, D.C.
The cost of living is low compared to that of major U.S. cities and suburbs. Bucknell’s surroundings yield fresh produce, cultural activities and events, and outstanding opportunities for outdoor activity on the Susquehanna River and in the nearby state parks and forests. The Lewisburg Area School District receives excellent reviews for its schools at all grade levels. Lewisburg Area High School consistently ranks among the top 50 high schools in Pennsylvania for SAT scores and statewide exams.
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