Administrative Assistant for Living, Learning & Leadership

Apply now Job no: 496890
Position type: full-time
Location: Lewisburg, PA
Categories: Student Affairs

The Department of Living, Learning & Leadership provides intentional educational experiences for students that support the academic mission of the University. We are a team of five full-time professionals who lead the areas of Fraternity & Sorority Affairs and New Student Orientation & Student Leadership Programs. By centering student learning and affording students the authorship for their own Bucknell experience, we thoughtfully cultivate opportunities to advance individual growth and development. We are committed to diversity, inclusiveness, wellness and personal development. As a team, we challenge ourselves to strive for student-centered excellence.

The Administrative Assistant provides administrative support to the Office of Living, Learning & Leadership and works in an active, student-centered setting. The department's central mission is student connection and interaction. Therefore, this individual must be committed to the growth and development of students and possess the ability and flexibility to work in a busy office with high volumes of student traffic, phone calls, and activity.

In addition to dealing with specific programmatic areas noted above, the Administrative Assistant must have a good working knowledge of all aspects of university student life. The successful candidate must exercise good judgment in handling sensitive and confidential communications and records. They must also possess strong communication skills, excel at multitasking, work with many different constituencies, maintain professionalism in stressful situations, and take initiative in responding to questions and concerns. This position reports directly to the Associate Dean of Students for Living, Learning & Leadership.

Job Duties:
● Assume responsibility for initial response to telephones and visitors for the Office of Living, Learning & Leadership. Answer phone and manage student, parent, alumni, and national Greek headquarter questions and concerns. Handle all calls with professionalism, especially when dealing with sensitive information.
● Provides administrative and clerical support to the five person department including the Associate Dean of Living, Learning & Leadership, Fraternity & Sorority Affairs, and the Director of First-year Experience/Orientation.
● Maintains calendar for the associate dean and shared calendar for the office.
● Monitors department expenses and budgets, providing regular reports as requested.
● Reconciles P-card expenses for all professional staff. Communicate with and maintain a positive relationship with the Finance Office.
● Processes expenses related to orientation and first year programs such as large vendor purchase orders and payments, student reimbursements, and speaker payments. Assists in processing contracts for speakers and events.
● Processes fraternity and sorority billing such as chapter dues and fines, recruitment fees, GMT payments, and philanthropy revenue.
● Assists in the process of fraternity meal plan billing and charge adjustments.
● Manages fraternity and sorority chapter rosters within the Banner system.
● Assists with fraternity and sorority recruitment, council meetings, and events by inputting data, reserving spaces, ordering supplies and catering, and providing support as needed.
● Assists with recurring guest speaker contracts and arranging accommodations.
● Assists with the approval process of Greek social events in the management system including weekly preparation of registration rosters and risk reduction materials.
● Assists with chapter house closing preparations such as house walkthroughs, processing Peer Advisor honorariums, distributing and collecting master keys at conclusion of each semester.
● Responds to parents and students as they contact the office with questions pertaining to orientation, move-in day, fraternity and sorority recruitment, and billing.
● Assist in the coordination and scheduling for all major events, programs and training sessions that occur in the office.
● Serve as a liaison to web development and IT; maintaining and updating the department’s websites, Moodle sites, Banner information, and myBucknell data.
● Consistently demonstrate a high level of adaptability, confidentiality, professionalism and integrity.
● Perform other duties as assigned.
● Requires occasional weekend and after hours work.

Minimum Qualifications:
● High school diploma.
● Three years of progressively more responsible administrative positions.
● Proficiency with Microsoft Office and Google drive, with the ability to learn new programs including Banner, Workday and website maintenance.
● Demonstrated ability to take initiative and use good judgment.
● Demonstrated ability to work both independently and as a member of a team.
● Commitment to the growth and development of students.
● Strong written and verbal communication, interpersonal, organizational, time-management skills.

Preferred Qualifications:
● Bachelor’s degree preferred. Experience working in a college or university setting

Work Type: 
full-time


About Bucknell

Founded in 1846 and located along the banks of the Susquehanna River in historic Lewisburg, Pa., Bucknell University is an undergraduate-focused institution that stands uniquely at the intersection of top-ranked liberal arts, engineering and management programs. Our students choose from more than 60 majors and 70 minors in the arts, engineering, humanities, management, and natural and social sciences, as well as extensive global study, service-learning and research opportunities. Bucknell’s 3,700 undergraduate and 30 graduate students enjoy a low 9:1 student-faculty ratio and exceptional opportunities to collaborate with faculty mentors on scholarly and artistic projects.

Bucknell’s beautiful 450-acre campus includes first-rate facilities and is home to more than 90 percent of its undergraduate students. Student life is vibrant with about 200 student-run organizations, 27 NCAA Division I athletics teams, a robust arts culture, and a commitment among many of the students to community and global service work.

Bucknell is committed to fostering an environment that embraces diversity, equity and inclusion, and we seek candidates who will contribute to a climate that supports the growth and development of a diverse campus community. The University provides equal opportunity without regard to race, color, gender, gender identity, gender expression, sexual orientation, age, religion, national or ethnic origin, marital status, veteran status or disability in admissions, employment and in all of its educational programs and activities. We encourage individuals from historically underrepresented groups to apply.

The Community

Lewisburg (pop. 5,700) is located in central Pennsylvania and features beautiful Victorian homes, the restored art deco Campus Theatre (owned by the University), a variety of restaurants, shops and boutiques, and the Barnes & Noble at Bucknell University Bookstore. It is the seat of Union County, which has about 44,000 residents.

The city of Williamsport is about a 30-minute drive from campus, and Penn State University’s main campus is about an hour away, as is Harrisburg, Pennsylvania’s state capital. Bucknell is within a three-hour drive of New York City, Philadelphia, Baltimore and Washington, D.C.

The cost of living is low compared to that of major U.S. cities and suburbs. Bucknell’s surroundings yield fresh produce, cultural activities and events, and outstanding opportunities for outdoor activity on the Susquehanna River and in the nearby state parks and forests. The Lewisburg Area School District receives excellent reviews for its schools at all grade levels. Lewisburg Area High School consistently ranks among the top 50 high schools in Pennsylvania for SAT scores and statewide exams.

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COVID-19 Information

Bucknell University is committed to the health and well-being of our community. As such, we have implemented many strategies to keep our community healthy. Students are required to be vaccinated against COVID-19, and faculty and staff are strongly encouraged to vaccinate and provide documentation of vaccination to Human Resources. Employees who do not provide evidence of vaccination are required to participate in the University’s COVID-19 sequential testing program. All members of the Bucknell community and campus visitors are required to wear masks inside public and academic buildings, regardless of social distancing or vaccination status. Click here for more information.

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