Director of Student Conduct and Conflict Resolution

Apply now Job no: 496871
Position type: full-time
Location: Lewisburg, PA
Categories: Student Affairs

The Director of Student Conduct and Conflict Resolution is responsible for the administration of the University's student conduct and conflict resolution system, which includes addressing reported misconduct and conflict; training administrators, faculty and students to hear cases; providing education and outreach; communicating with students, families and other constituents; and managing records and reports. The Director works closely with colleagues including those in Residential Education, Fraternity and Sorority Affairs, and Public Safety. The Director of Student Conduct and Conflict Resolution is part of the Division of Student Affairs and reports to the Associate Dean of Students for Conduct, Health and Wellness.

Job Duties:
Primary job responsibilities include:
-Administer and provide oversight for the non-academic student conduct system.
-Address reported misconduct and conflict through case review, investigation, case management, alternative resolution (e.g., restorative justice) and formal adjudication.
-Recruit, select, and train students, faculty, and staff members who serve on the Community Conduct Board and as conduct administrators.
-Advise the Community Conduct Board.
-Create and facilitate educational programs regarding student conduct processes, prevention education, and conflict resolution skills for student-leaders and student organizations.
-Manage records and reports in the student conduct database software (Symplicity Advocate) and participate in related training.
-Develop and assess program and learning outcomes and analyze and report on data to inform decisions about student conduct processes.
-Review and revise the Student Code of Conduct and other policies and procedures.
-Provide data for the Annual Security and Fire Report, in partnership with Public Safety, as required by the Clery Act.
-Respond to requests for conduct history reviews, background checks, Dean’s certifications for transfer and graduate admission applications, etc.
-Communicate with family members in compliance with FERPA.
-Participate on Divisional and University committees.
-Perform other duties as assigned.

Minimum Qualifications:
-Master’s degree in higher education, student affairs, or another related field
-Five (5) years of full-time professional and progressive experience in student conduct and conflict resolution
-Demonstrated ability to interpret and present information clearly and accurately in writing and verbally
-Familiarity with compliance and legal topics in higher education, including the Clery Act, FERPA, Drug Free Schools and Communities Act, etc.
-Excellent interpersonal communication, public speaking, problem-solving, and administrative skills
-Attention to details, fairness and equity, timely response, and education and community well-being
-Ability to make difficult decisions with integrity
-Diplomacy and discretion in managing sensitive and complex issues
-Ability to take initiative and direction, managing multiple projects at once
-Capacity to accommodate extended work hours, including occasional evening and weekend work hours

Preferred Qualifications:
-Advanced degree in a related field
-Experience with conflict resolution practices, including facilitation, mediation or restorative justice
-Participation in the ASCA Gehring Academy
-Experience working with Symplicity Advocate

Work Type: 
full-time


About Bucknell

Founded in 1846 and located along the banks of the Susquehanna River in historic Lewisburg, Pa., Bucknell University is an undergraduate-focused institution that stands uniquely at the intersection of top-ranked liberal arts, engineering and management programs. Our students choose from more than 60 majors and 70 minors in the arts, engineering, humanities, management, and natural and social sciences, as well as extensive global study, service-learning and research opportunities. Bucknell’s 3,700 undergraduate and 30 graduate students enjoy a low 9:1 student-faculty ratio and exceptional opportunities to collaborate with faculty mentors on scholarly and artistic projects.

Bucknell’s beautiful 450-acre campus includes first-rate facilities and is home to more than 90 percent of its undergraduate students. Student life is vibrant with about 200 student-run organizations, 27 NCAA Division I athletics teams, a robust arts culture, and a commitment among many of the students to community and global service work.

Bucknell is committed to fostering an environment that embraces diversity, equity and inclusion, and we seek candidates who will contribute to a climate that supports the growth and development of a diverse campus community. The University provides equal opportunity without regard to race, color, gender, gender identity, gender expression, sexual orientation, age, religion, national or ethnic origin, marital status, veteran status or disability in admissions, employment and in all of its educational programs and activities. We encourage individuals from historically underrepresented groups to apply.

The Community

Lewisburg (pop. 5,700) is located in central Pennsylvania and features beautiful Victorian homes, the restored art deco Campus Theatre (owned by the University), a variety of restaurants, shops and boutiques, and the Barnes & Noble at Bucknell University Bookstore. It is the seat of Union County, which has about 44,000 residents.

The city of Williamsport is about a 30-minute drive from campus, and Penn State University’s main campus is about an hour away, as is Harrisburg, Pennsylvania’s state capital. Bucknell is within a three-hour drive of New York City, Philadelphia, Baltimore and Washington, D.C.

The cost of living is low compared to that of major U.S. cities and suburbs. Bucknell’s surroundings yield fresh produce, cultural activities and events, and outstanding opportunities for outdoor activity on the Susquehanna River and in the nearby state parks and forests. The Lewisburg Area School District receives excellent reviews for its schools at all grade levels. Lewisburg Area High School consistently ranks among the top 50 high schools in Pennsylvania for SAT scores and statewide exams.

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COVID-19 Information

Bucknell University is committed to the health and well-being of our community. As such, we have implemented many strategies to keep our community healthy. Students are required to be vaccinated against COVID-19, and faculty and staff are strongly encouraged to vaccinate and provide documentation of vaccination to Human Resources. Employees who do not provide evidence of vaccination are required to participate in the University’s COVID-19 sequential testing program. All members of the Bucknell community and campus visitors are required to wear masks inside public and academic buildings, regardless of social distancing or vaccination status. Click here for more information.

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