Manager of Operations and Fan Engagement

Apply now Job no: 496855
Position type: full-time
Location: Lewisburg, PA
Categories: Athletics & Recreation

Bucknell Athletics is seeking a Manager of Operations and Fan Engagement. This position provides leadership in fan experience, operations and corporate partnerships. This is a full-time, 12-month, exempt, benefits eligible position.

All Athletics staff members are expected to contribute to Bucknell's commitment to diversity and inclusion.

Job Duties:
-Serve as on-site event manager for select Division I athletic competition and special events, including Patriot League and NCAA Championships, PIAA High School Championships, and other externally contracted events in athletic facilities.
-Support special departmental events such as pre-season basketball events, season ticket holder events, etc.
-Facilitate marketing and promotional efforts for men’s & women’s basketball and football including facilitating meetings with coaches and other departments in order to strategize and enhance the gameday environment.
-Support the development and implementation of initiatives to increase student attendance and engagement at athletic events specifically for men’s & women’s basketball and football while working closely with Student Affairs (Greek Life, International Student Resources, Resident Life).
-Effectively oversee game day execution of established marketing plan, including but not limited to creating game entertainment scripts, promotions, giveaways, crowd engagement, and pregame/postgame constituent activities for men’s & women’s basketball and football.
-Collaborate with department’s multimedia rights holder, Bucknell Sports Properties (Learfield), to develop entertaining in-game promotions and activation of sponsorships.
-Direct gameday entertainment groups and special performers for men’s & women’s basketball and football which may perform during pregame, in-game, and/or postgame (color guard/national anthem; cheer/dance squads including mascot; pep band; halftime performers and special recognition ceremonies)
-Perform other duties and/or jobs deemed necessary for the functioning and success of the event management team.

Minimum Qualifications:
-Bachelor’s degree
-One (1) year of experience in athletic events, operations, marketing, or promotions

This position will require a flexible work schedule and extended hours including but not limited to working early mornings, nights, weekends and holidays in addition to traditional business hours.

Preferred Qualifications:
-Excellent organizational, problem solving, and communication skills
-Strong attention to detail with ability to create and maintain very specific timelines
-Ability or willingness to learn to design marketing materials; proficient in use of Microsoft Office products and Adobe Creative Suite
-Assertive, outgoing, hard-working, resourceful, as well as an independent thinker


About Bucknell

Founded in 1846 and located along the banks of the Susquehanna River in historic Lewisburg, Pa., Bucknell University is an undergraduate-focused institution that stands uniquely at the intersection of top-ranked liberal arts, engineering and management programs. Our students choose from more than 60 majors and 70 minors in the arts, engineering, humanities, management, and natural and social sciences, as well as extensive global study, service-learning and research opportunities. Bucknell’s 3,700 undergraduate and 30 graduate students enjoy a low 9:1 student-faculty ratio and exceptional opportunities to collaborate with faculty mentors on scholarly and artistic projects.

Bucknell’s beautiful 450-acre campus includes first-rate facilities and is home to more than 90 percent of its undergraduate students. Student life is vibrant with about 200 student-run organizations, 27 NCAA Division I athletics teams, a robust arts culture, and a commitment among many of the students to community and global service work.

Bucknell is committed to fostering an environment that embraces diversity, equity and inclusion, and we seek candidates who will contribute to a climate that supports the growth and development of a diverse campus community. The University provides equal opportunity without regard to race, color, gender, gender identity, gender expression, sexual orientation, age, religion, national or ethnic origin, marital status, veteran status or disability in admissions, employment and in all of its educational programs and activities. We encourage individuals from historically underrepresented groups to apply.

The Community

Lewisburg (pop. 5,700) is located in central Pennsylvania and features beautiful Victorian homes, the restored art deco Campus Theatre (owned by the University), a variety of restaurants, shops and boutiques, and the Barnes & Noble at Bucknell University Bookstore. It is the seat of Union County, which has about 44,000 residents.

The city of Williamsport is about a 30-minute drive from campus, and Penn State University’s main campus is about an hour away, as is Harrisburg, Pennsylvania’s state capital. Bucknell is within a three-hour drive of New York City, Philadelphia, Baltimore and Washington, D.C.

The cost of living is low compared to that of major U.S. cities and suburbs. Bucknell’s surroundings yield fresh produce, cultural activities and events, and outstanding opportunities for outdoor activity on the Susquehanna River and in the nearby state parks and forests. The Lewisburg Area School District receives excellent reviews for its schools at all grade levels. Lewisburg Area High School consistently ranks among the top 50 high schools in Pennsylvania for SAT scores and statewide exams.

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COVID-19 Information

Bucknell University is committed to the health and well-being of our community. As such, we have implemented many strategies to keep our community healthy. Students are required to be vaccinated against COVID-19, and faculty and staff are strongly encouraged to vaccinate and provide documentation of vaccination to Human Resources. Employees who do not provide evidence of vaccination are required to participate in the University’s COVID-19 sequential testing program. All members of the Bucknell community and campus visitors are required to wear masks inside public and academic buildings, regardless of social distancing or vaccination status. Click here for more information.

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